SERVICE

SLCR Lasertechnik GmbH offers you a comprehensive service package for the setup, commissioning and operation of your lasers and laser systems.

Fast, reliable and close to the customer

Production systems of SLCR Lasertechnik GmbH convince by their reliability. To keep it that way, our highly qualified service technicians are ready for you. Our specialists not only find the solution, but also carry out the necessary measures quickly and efficiently on your system. In the process, we offer numerous modularly configurable services for optimum availability of your system.

Spare parts management

Optimized spare parts packages in OEM quality as original equipment in the scope BASIC, STANDARD and ADVANCED as well as long-term supply and individual framework agreements.

Training

Customized training by SLCR maintenance and production specialists.

Emergency Line

Rapid assistance via remote maintenance and diagnostic support for acute faults by an SLCR expert during our business hours with response times without a separate contract.

Expert hotline incl. on-site support

Fast assistance via remote maintenance and diagnostic support as well as on-site support in case of acute malfunctions by an SLCR expert according to the contractually agreed hotline and response times.

Reconstruction and modernization works

Extensions, output and cycle time optimizations as well as quality improvements and adjustments due to product changes are implemented quickly and efficiently by our own service team. Customized training by SLCR specialists for maintenance and production.

Maintenance and servicing

Proactively scheduled maintenance by SLCR specialists with defined scopes, adapted to the customer's production times.

Mitarbeiter

The competence of our service team:

  • Extensive experience in special machine construction and automation
  • Problem solving competence and flexibility
  • Highly qualified specialists in PLC programming and mechatronics
  • Best in-house networking and access to project-specific specialists
  • Direct access to project-specific documentation

A team of experienced service technicians is at your disposal.

If you need to replace wear parts or if something does break, we will ensure that you are always supplied with original SLCR spare parts as quickly as possible.

If you need us, we are there for you!

Do not hesitate to call us!

Do you have any questions?

Contact us via the contact form, or call us directly.